1. Provider Information (Spanish LSSI-CE Compliance)
In compliance with Article 10 of Spanish Law 34/2002 (LSSI-CE), the legal and contact details of the service operator are provided below:
- Trading Name: Cobra Rental Bike Valencia
- Core Activity: Short and long-term rental of city bicycles, electric bikes, mountain bikes, personal light electric vehicles (e-scooters), luggage storage, and tourist route advisory.
- Physical Store Address: Carrer de la Bosseria, 17, Ciutat Vella, 46001 Valencia, Spain.
- Official WhatsApp / Phone: +34 646 59 47 68
- Contact Email: info@rentalbikevalencia.com
- Official Website: https://rentalbikevalencia.com
2. Scope and Agreement
This Legal Notice establishes the terms governing website usage, pre-bookings, and rental contracts concluded on-site at our store in Valencia. By accessing this website or contracting our rental/storage services, clients accept these terms without reservation.
3. Rental Terms, Identification & Security Deposit
3.1. Contracting Requirements
To rent any bicycle, e-bike, or electric scooter, the renter must:
- Be at least 18 years old (minors may ride only with an accompanying parent or legal guardian who signs the rental agreement).
- Present a valid, original passport, national identity card (EU ID), or European residence card.
- Place a temporary security deposit per vehicle (via bank credit card pre-authorization hold or identity document hold agreed at the counter). This deposit is released in full immediately upon return of the vehicle and accessories in their original condition.
3.2. Safe Custody & Locking Duty
The renter is solely responsible for safeguarding the hired vehicle. It is strictly mandatory to lock the bike/scooter through the main frame to a designated, fixed public bicycle stand whenever left unattended. Negligent loss, abandonment, or failure to lock the vehicle resulting in theft holds the renter liable for replacement costs specified on the counter rental agreement.
4. Valencia Municipal Cycling & Scooter Traffic Rules
Valencia is celebrated for its flat terrain and extensive 160+ km bike path network. However, riders must strictly adhere to the Valencia City Mobility Ordinance (Ordenanza de Movilidad de València):
- Strict Sidewalk Ban: Riding bicycles or electric scooters on pedestrian sidewalks is strictly forbidden by municipal law. Riders must use segregated bike lanes or 30 km/h cycle streets (calzada / ciclo-calles).
- Helmets: Mandatory by Spanish law for riders under 16 years old, and strongly recommended for all cyclists and mandatory for e-scooter riders. Free helmets are provided to all our customers.
- Night Lights: White front lights and red rear reflectors/lights are legally required between dusk and dawn.
- Zero Alcohol & Distractions: Operating a bicycle or e-scooter while using headphones, earphones, or handheld mobile phones, or under the influence of alcohol or drugs, is strictly prohibited and subject to severe police fines.
- Traffic Fines: Any monetary fines or penalties issued by the local police (Policía Local) due to traffic violations are the sole responsibility of the vehicle operator.
5. Luggage Storage Facility Conditions
Cobra Rental Bike Valencia provides secure on-site luggage storage at Carrer de la Bosseria 17:
- Rate: €3 per item per calendar day (opening hours: 09:30 to 20:00).
- Security: The storage facility is housed inside our locked, staffed premises and monitored continuously with CCTV security cameras.
- Prohibited Items: Storing hazardous materials, weapons, perishable food, flammable liquids, or illegal contraband is strictly forbidden.
- Retrieval: Stored luggage will only be released upon presentation of the physical ticket receipt or verified booking match.
6. Intellectual Property
All texts, original graphics, route descriptions, images, brand marks, and software on this website are protected under European intellectual property laws and remain the exclusive property of Cobra Rental Bike Valencia. Unauthorized reproduction is prohibited.
7. Applicable Law and Jurisdiction
These conditions are governed by Spanish law. Any disputes arising between the parties shall be submitted to the competent Courts and Tribunals of the city of Valencia, Spain, in accordance with applicable consumer protection legislation.