Do I have to leave bail or deposit when I rent a bike in Valencia?
Bail rental bikes Valencia: an essential requirement for service
The answer is yes, it is a standard sector requirement and one of the most common frequent questions we receive. Therefore, we explain to you in detail why it is necessary, how it works and how we ensure the full return of your money. The biscis valence (or deposit) bond is not an additional cost of your service, but a temporary guarantee that protects both the customer and our fleet of equipment.
Our priority is to offer you the best experience of bicycle rental in Valencia, as well as to protect our investment in high quality equipment that we make available to you. Then we disaggregate everything you need to know about this process.
How do you manage the rental bike deposit in our store?
The bail management process is designed to be fast and secure. Unlike a direct charge, the rental bicycle deposit is managed by a pre-bank authorization. This means that we temporarily retain an amount on your credit or debit card, but that money does not leave your bank account; it is simply immobilized by your entity. The exact amount of the deposit varies depending on the type of bike you choose to rent.
The deposit is generally higher for a Valencia electric bike due to its market value and the cost of its components, while the amount is lower for a walking or urban bike. In this way, we ensure that, in case of damage or loss, there is a minimum initial coverage. It is essential that the contract holder has a card with sufficient balance available for this temporary lock.
Purpose of the bicycle deposit rental: mutual protection of the equipment in Valencia
The bail or deposit has a vital function: the protection of the equipment we give you. Theft and serious damage are rare events, however, they are a possibility that we must cover. The bicycle rental deposit acts as a franchise insurance in case the bike is stolen (as long as you return the lock and key, therefore, it is crucial that you keep these elements safe) or suffer irreparable damage.
In addition, bail encourages the good use and care of the equipment during the period you enjoy your bike rental in Valencia. If you return the bike in the same conditions that you picked it up, the bail is cancelled immediately. Therefore, bail is a mutual commitment of responsibility and care. In the case of minor damage or a puncture, we do not use bail; it would only apply for structural damage or total loss of equipment.
When and how is the bicycle rental bail returned in Valencia?
The return of your baccus valence rental bail is an automatic process that begins at the same time that you give us the equipment. Once our staff have checked the bike and confirmed that it is in good condition, which is the usual, the first bank authorization is immediately cancelled. However, you must note that, although we release the retention of the bicycle deposit rent immediately, the time it takes to make the money available in your account depends exclusively on your bank.
This process is usually completed within 24 to 72 working hours. Likewise, we always provide you with a proof of the annulment for your tranquility. Therefore, if after 5 working days you do not see the release reflected, we recommend you contact your bank first to check the processing times.
Alternatives and tips to manage the deposit Bicis Valencia
To facilitate your bike rental in Valencia, we give you a key advice: use a credit card instead of a debit for bail. Credit cards manage pre-authorisations more fluently. Other than this, remember that the amount of the security will always be communicated in a transparent manner before the contract is concluded. There will never be hidden charges.
In short, the rental bike deposit is a standard and secure process. It is a small measure that guarantees the quality of the service for you and for future customers. In compliance with this simple rental requirement and taking care of the bike, your bail will be returned smoothly, allowing you to fully enjoy your walk through the Tury Garden.
